How much is shipping to the United States?
Shipping fees vary depending on order size and destination.
The shipping cost will be calculated at checkout based on your location and order details.
How long does delivery take after placing an order?
We ship directly from South Korea to the US using UPS.
Delivery usually takes 7–14 days after your order is confirmed and payment is received.
Which carrier do you use for shipping?
All orders are shipped via UPS for reliable and trackable service from Korea to your US address.
Can I track my shipment?
Yes. Once your order is shipped,
you’ll receive an email with your UPS tracking number so you can monitor your delivery status any time.
Will I need to pay import duties or taxes?
Import duties or taxes may be charged by US customs depending on your order’s value.
These charges are the responsibility of the recipient.
Please refer to US customs for more details.
Can I ship to a PO box or military address?
At this time, we ship only to physical street addresses in the US.
UPS cannot deliver to PO boxes or APO/FPO addresses.
What happens if my order is lost or damaged in transit?
We insure all shipments. If your order is lost or arrives damaged,
please contact our customer service within 48 hours so we can resolve the issue with UPS.
Can I change my shipping address after placing an order?
If your order has not shipped yet, please contact us immediately.
We cannot alter the shipping address once the package is in transit.
Do you offer express or expedited shipping options?
Currently, all shipments are sent with standard international UPS service.
we do not offer expedited shipping at this time.
Can I schedule a specific delivery date?
We cannot guarantee delivery on a specific date,
but UPS will provide an estimated delivery window via the tracking information.